HI I’M OLIVIA ELSTON
Data Analyst | Project Management | Information Systems
Portfolio
Services
What I bring to the table

Data Visualization
Utilizing interactive infographics, rather than relying solely on numerical data and text, can significantly enhance the comprehensibility and appeal of your information. These dynamic visuals have the potential to captivate audiences both internally and externally, offering a more engaging and insightful representation of your data.

Data Analytics
Employing prediction models, segmentation techniques, and machine learning methodologies can unlock further insights from your data, enabling you to anticipate customer behavior, such as identifying which segments of hotel customers are prone to cancellations. By incorporating these advanced analytical approaches into your reports and tools, you can effectively communicate results, highlight emerging trends, and provide actionable recommendations in a clear and concise manner.

Presentations
By employing advanced analytics, we extract actionable insights from complex data. This involves thorough preparation, model development, and analysis to uncover patterns and trends. We then present these insights using compelling visuals and narratives, along with actionable recommendations, to drive decision-making.

MY BIO
In my portfolio, I merge technical expertise with a deep understanding of human behavior. With a Master's in Information Systems and a Bachelor's in Psychology from Syracuse University, I blend data management, analysis, and effective communication.
At Icertis, I've led projects, automated processes, and conducted legal research, showcasing precision and adaptability. My background spans sales, data programming, and consulting, reflecting versatility.
Consistently pursuing excellence, I've earned Dean's List honors and completed impactful projects like the Hotel Data Technical Report. Ready to make a meaningful impact, I'm committed to continuous growth and delivering results.
PROFESSIONAL HISTORY
My Qualifications
Feb 2024 - Present
HR Systems Assistant
Icertis– Bellveue, WA
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Led US File Migration Project: Developed and implemented a Python script to automate the migration of folders and files, facilitating the transition to digital storage. Utilized Excel data to accurately rename files, incorporating Employee ID for standardized labeling. Organized folders systematically to enhance efficiency and compliance with organizational standards.
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Researched record retention laws for 50 states: Leveraged copilot prompts and conducted thorough research to gather legal requirements. Synthesized complex legal information into easily understandable summaries. Automated tracking of record retention requirements using VBA, streamlining compliance processes and reducing manual effort significantly.
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Analyzed leave laws: Conducted exhaustive analysis of leave data across all 50 states, exploring potential applications of predictive analytics for resource allocation. Identified trends and patterns in leave management practices, empowering proactive decision-making and strategic planning.
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Demonstrated proactive problem-solving and attention to detail throughout all projects, ensuring accuracy, efficiency, and compliance with organizational objectives.
May 2023 - Aug 2023
Data Programmer
Sarasota Shared Services (Community Health Systems) – Remote
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Applied programming for data analysis, developed and modified programs, and conducted data analysis using Python and SQL.
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Collaborated with cross-functional teams to enhance data quality and analysis efficiency.
Division I Women's cross Country, Indoor and Outdoor Track & Field Student Athlete, Syracuse University- Syracuse NY
Aug 2017 - May 2021
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Division I Women's Cross Country, Indoor and Outdoor Track & Field.
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Collaborated with teammates to optimize performance and communication.
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Managed rigorous training while maintaining academic excellence.
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Engaged with prospective student-athletes as a program ambassador.
ACADEMIC EXPERIENCE
My Studies
Aug 2021 - Dec 2022
M.S. Information Systems, Syracuse University School of Information Studies
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GPA 3.64
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Dean's List: Fall 2022, Spring 2022, Fall 2021
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Relevant Courses: Information Systems Analysis, Enterprise Risk Management, Scripting for Data Analysis, Enterprise Services and Virtualized Systems
August 2017 - May 2021
Major Psychology
Minor Sociology
Syracuse University School of Arts & Sciences
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GPA 3.23
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Dean's List: Summer 2019 and Spring 2020
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Student-athlete
SKILLS
Data Management and Analysis:
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Advanced Data Analysis
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Trend Identification & Visualization
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Sentiment Analysis
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Microsoft Office Suite
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Windows File Management
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Soft Skills:
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Active Listening
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Problem Solving
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Adaptability
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Time Management
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Ethics and Integrity
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Decision-Making
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Risk Management
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Machine Learning
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Performance Optimization
Technical:
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Python (including pandas, shutil, os, etc.)
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Jupyter Notebook
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Cloud Management
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Predictive Analysis (using scikit-learn, etc.)

PROJECT MANAGEMENT
My tenure as an HR Systems Assistant has refined my project management skills. Managing projects and code implementations in this role has honed my ability to plan, organize, and execute tasks efficiently. I've also developed strong communication, problem-solving, and attention-to-detail skills, which are crucial for successful project delivery.

CUSTOMER SERVICE
My experience at Pandora Jewelry has further enhanced my customer service skills. Alongside my roles as a hostess during graduate school and as a Technical Consultant, I've developed a keen ability to resolve issues promptly and efficiently, while knowing when to escalate matters to a supervisor.

TEAMWORK
My wide-ranging experiences across athletic teams, professional settings, various industries, and academic environments have nurtured robust teamwork capabilities within me. I adeptly harness the strengths of every team member and craft efficient strategies to accomplish our shared objectives, regardless of the challenge at hand.
“It is a capital mistake to theorize before one has data.”
Sherlock Holmes, Detective
